Episode Ninety Seven - Making the most out of your Virtual Assistant

09.03.23 03:35 PM

The first time I got a Virtual Assistant it bombed. It wasn’t the VA’s fault. It was 100% mine. 

The first time I got a Virtual Assistant it bombed. It wasn’t the VA’s fault. It was 100% mine. 


I knew I needed one, but actually my head and systems were too much in disarray to make it work. I felt their expectations pulling on me, and when I did brief them, I wasn’t able to get the levels of work I wanted from them.


The bad news was it wasn’t their fault. The good news is, I fixed it.


We now have a completely remote team that includes a couple of Virtual Assistants and team members who also need structured guidelines and work. For us to grow as a business we needed to learn how to work best with a team that wasn’t always in the same office. 


One of the first things we recommend small business owners do is prepare to get one to two Virtual assistants. For us, we've got our NZ based kiwi marketing admins, and two VAs as well. Together this incredible group of people make it possible for us to get our work done, serve our clients and help with some of the more “admin-y” marketing tasks.


In today’s episode, we walk through what I recommend to do before you get a VA, what to look for, and how to ensure the working relationship stays positive and effective. 


We’ll also cover what I’ve learned from working with both offshore and NZ based Virtual Assistants, and why we use both. I’m also going to share how we keep on top of all the tasks and how using VAs, and our inhouse admin (remotely based) has helped me become more organised and on top of things as a small business owner


In this episode we cover:

  • Why it’s a good idea to start using a VA

  • Why we use both Domestic and off shore VAs and admin support

  • What to look out for in a VA. (And should you have more than one?

  • What we recommend to people who want to get started

  • What mistakes I made the first time through.

  • What we do now that reduces meeting time and confusion

  • What the effect of using VAs has been on my own levels of organisation


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